Clear Terms, Solid Foundations: Kindred Code's Engagement Terms

At Kindred Code, we believe in transparent, mutually beneficial partnerships. Our Terms of Service are designed to establish a clear, secure framework for all software development engagements, protecting your interests and ensuring seamless project delivery.

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Terms of Service for Software Development Engagements

This document outlines the entire agreement between Kindred Code and our esteemed clients regarding the provision of custom software development, mobile application design, web platform engineering, and related digital craftsmanship services. By engaging with Kindred Code, you agree to these comprehensive terms.

Key Aspects Covered:

  • Scope and Applicability: Details the breadth of services and projects governed by these terms.

  • Effective Date & Version: Current terms are effective as of January 15, 2024, Version 3.1. Any prior agreements are superseded.

  • Agreement Acceptance: Conditions under which client engagement signifies acceptance of these terms. Modifications require mutual written consent.

  • Definitions: Glossary of key terms used throughout the agreement to ensure clarity and avoid ambiguity.

  • Contact for Questions: For any clarifications, please reach out to [email protected].

Illustration of a legal document or contract with tech icons, symbolizing agreement and partnership.
Establishing a robust agreement framework for secure software development projects.

Service Delivery and Quality Standards

Kindred Code is committed to delivering exceptional quality. Our development lifecycle is structured to ensure transparency, efficiency, and adherence to the highest industry standards.

We primarily utilize agile methodologies, including Scrum and Kanban, to ensure iterative development, continuous feedback, and rapid adaptation to evolving requirements. Project management tools and regular stand-ups maintain constant communication.
Every deliverable undergoes rigorous quality assurance, including unit testing, integration testing, system testing, and user acceptance testing (UAT). We ensure robust, defect-free solutions prior to deployment.
Project timelines and key milestones are mutually agreed upon at the outset of each engagement and meticulously tracked. Any deviations are communicated proactively with proposed solutions.
We maintain open and frequent communication through dedicated channels and scheduled meetings. All change requests are documented and assessed for impact on scope, timeline, and budget, ensuring no surprises.

Intellectual Property and Confidentiality

Protecting your innovations and sensitive information is paramount to Kindred Code. Our agreements are designed to safeguard your intellectual property and ensure stringent confidentiality throughout our partnership.

  • Client IP Ownership: All custom software, code, designs, and related materials developed specifically for you are your exclusive intellectual property upon final payment.

  • Confidentiality Obligations: We are bound by strict non-disclosure requirements, protecting all your proprietary information and trade secrets.

  • Third-Party & Open Source: Clear guidelines on the usage and licensing of third-party components and open-source software, ensuring compliance.

Stylized graphic representing intellectual property security and confidentiality with data locks and interconnected digital elements.
Ensuring the security and exclusive ownership of your intellectual property.

Limitation of Liability and Dispute Resolution

While unforeseen circumstances can arise, our terms are designed to provide clear frameworks for managing potential issues, ensuring fair resolution and continued focus on project success.

Understanding Our Legal Protections:

  • Limitation of Liability: Clauses detailing the extent of liability and exclusions for indirect or consequential damages, providing mutual protection.

  • Dispute Resolution: A structured process for addressing disagreements, prioritizing amicable resolution through mediation or arbitration before litigation.

  • Governing Law: All engagements are governed by the laws of Florida, United States, with jurisdiction in Miami-Dade County.

  • Force Majeure: Provisions for performance exceptions due to circumstances beyond reasonable control, such as natural disasters or governmental actions.

For a complete understanding or questions regarding any specific clause, please do not hesitate to contact our legal department at [email protected].